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Contact us

Helpful pages

Plants should bring joy and calm. If you have any questions about plants, you may find answers in our Plant A-Z section, and our FAQs covers most of the main questions we get asked about delivery and returns. If you have any questions about how to fit your plant to a pot, you should find the answer in our potting guide.

Email us

If you can't find what you're looking for, please drop us an email on and we'll get back to you as soon as we can. We aim to get back to all customers within 48 hours, and get back to most customers within 24 hours.

Customer service opening hours

Monday to Friday (excluding bank holidays): 9am to 5pm.

Get in touch

Our address

0203 375 6632

Opening hours

Monday to Friday (excluding bank holidays): 9 am - 6 pm (GMT)